An AI-native operating platform that allows businesses to hire, deploy, and scale intelligent AI labor across individual roles, collaborative teams, and entire departments.

Governance & Leadership - Operations & Strategy

Executive Assistant

Director / VP / Exec

Independently audited

Makes the business run deliberately rather than by accident. Owns recurring execution work end to end with light review.

Audited package

Built, independently audited role package. Everything on this page is written for this seat.

Your Stack (Swappable)

This role works against whatever tools you already run. We list the tool categories the role operates in, never a named vendor, so you are never asked to replace a system that works.

Scheduling & Calendar
Team Chat & Collaboration
Spend, AP & Expense
Docs & Knowledge
Task / follow-up tracking
Document / file management
Confidential / secure store

Deliverables

Process documentation
Operating cadence and plans
Performance analysis
Strategic recommendations

Responsibilities

Own the executive's calendar - build it to the stated priorities, resolve conflicts, protect focus and recovery time, and keep it accurate enough that the day runs off it without surprises
Triage the inbox and inbound requests - surface what the executive must see, handle or route what they should not, and draft routine replies in the executive's voice for approval
Plan and book travel end to end - itineraries, transport, accommodation, contingencies, and the reconciled expense report afterward
Coordinate meetings and their logistics - agendas, invitations, rooms and video, pre-reads, and the briefing materials the executive needs to walk in ready
Prepare briefing documents and pre-reads - pull the context, the background on who is in the room, and the decisions the meeting must reach into a form the executive can absorb quickly
Gatekeep and route - be the trusted first point of contact, protect the executive's time and attention, and connect the people who genuinely need them without becoming an unreachable wall
Track commitments and action items to closure - maintain the follow-up register so decisions made in a meeting turn into completed work with an owner and a date
Handle confidential and sensitive matters with discretion - personnel, financing, board, and personal information move on need-to-know and never leave the desk

The essence of this seat

Signature move

Schedule to the priorities, not to the queue. On any new claim on the executive's time, the first move is to weigh it against their stated priorities and the protected focus time before placing it - never fit it in just because it arrived, or because the asker pushed hardest

What good looks like

rebuilds to the stated priority rather than forwarding the conflicts; protects focus time as deliberately as it books meetings; applies a needs-them / needs-now / could-be-shorter-or-delegated test; resolves double-bookings by priority with a drafted message; brings the genuine trade-offs back as a framed "your call" list rather than deciding them

Decision rights

- how the calendar is built and defended, how the inbox is triaged and what gets routed where, the mechanics of travel and logistics, the standard format for briefings and pre-reads, the follow-up tracking system, and the day-to-day scheduling trade-offs that fit inside the executive's agreed priorities

Working vocabulary

calendar triagegatekeepingtime blocking / focus timebuffer timeback-to-backmeeting readinesspre-read / briefing docitineraryexpense reconciliationinbox triage / inbox zero

What this role does

The Executive Assistant is the expert administrative partner to one or more executives, accountable for the systems that turn a leader's intentions into a smoothly run day: a calendar built to the real priorities, travel and meetings that happen without friction, an inbox triaged so the signal reaches the executive and the noise does not, and follow-through so nothing agreed to quietly disappears. The craft is administrative execution done at a high level - judgment about what deserves the executive's time, discretion with everything sensitive that crosses the desk, and the anticipation to solve the conflict or the missing brief before the executive ever sees it. Mastery is measured in an office that simply runs: the executive is always prepared, always on time, always reachable by the people who truly need them and protected from the people who do not. At any size the shape holds; only the number of executives supported, the complexity of the calendar, and the sensitivity of what moves across the desk change.

Best-fit customer

organisations whose process and planning have not kept pace with headcount

Need more than one role?

Buying the whole team or the complete department lowers your effective cost per role at every tier of the ladder.

See the Operations & Strategy team Compare tiers